Economic survival and prosperity for many manufacturers and other businesses depends on their capacity to supply goods and services that adhere to defined requirements and precise specifications. Companies often set specifications for their products and hire quality assurance inspectors to count, measure, weigh or otherwise scrutinize parts, finished goods or services for compliance to standards. QA (quality assurance) supervisors oversee the inspectors and ensure they perform their work properly.
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Practical people with some mechanical inclination possess qualities that fit well with quality assurance supervision roles. According to the Occupational Information Network, qualities such as a preference for following established procedures and a facility for detailed work also indicate potential for success in the field.
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QA supervisors serve as front-line managers for workers in the quality control department. Duties include scheduling personnel, delegating tasks, enforcing safety rules and resolving human resource issues. QA supervisors also interact with management and production supervisors to coordinate activities and implement solutions to problems. They may need to operate and demonstrate the use of various kinds of equipment used for inspections and tests.
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QA supervisors often work in a manufacturing environment, requiring the use of personal protective equipment such as ear protection or safety glasses. Much of their work is performed in face-to-face discussions with others. They assume responsibility for the training and work behavior of employees in their department or team.
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Many firms require an associate's degree, vocational school training or on-the-job experience as a requirement for hiring QA supervisors. However, requirements differ depending on various factors, including the industry and relative sophistication of the particular quality program and equipment. Candidates wishing to strengthen their competitive standing for opportunities may purse certifications of various kinds through the American Society for Quality.
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